By initiating service with Ollie Scoop, you agree to the following terms:
Access & Safety
Clients are responsible for maintaining safe and accessible entry to the yard.
If we are unable to complete a scheduled cleanup due to restricted access, the visit will still be charged.
Pet Information
Clients must notify us of any changes in the number of pets, as this may affect service and pricing.
Scheduling & Weather
In cases of inclement weather or unsafe conditions, service may be delayed.
We will return as soon as possible to complete your cleanup.
Service Pauses
If your pet(s) will not be using the yard (vacation, illness, etc.), please notify us in advance to pause service and avoid unnecessary charges.
Liability
Ollie Scoop is not responsible for damages to lawns, gates, pets, or other property while performing services.
Pricing & Changes
Service rates and promotions are subject to change.
Clients will be notified at least two (2) weeks in advance of any pricing changes.
Payment Terms
All balances are due promptly.
Unpaid balances must be settled within 15 days.
Service Cancellation
Either party may cancel service at any time with written notice.
Promotional Offer Terms
Free initial cleanup is available with enrollment in regular service.
- If service is canceled before completing 6 weeks of scheduled cleanings, a $39 initial cleanup fee will be applied
- If service is declined after the first visit, the initial cleanup will be billed as a one-time service
